FAQs

  • Online Classes & Memberships

    • How do I sign up?
    • How do I pay for classes?
    • How do I join the class?
    • Best tips for audio?
    • How to pin the instructors video?
    • How do I turn my video off?
    • How do I ask the Rockstar a question?
    • When do class sign ups stop?
    • Why can't I talk?
    • Do I need equipment?
    • Other tips?
  • uforia BASICS

    • FIRST TIME?
    • WHAT TO WEAR?
    • DO YOU HAVE…?
  • Studio Policies

    • RUNNING LATE?
    • ON THE WAITLIST?
    • AGE REQUIREMENT?
    • NEED TO CANCEL CLASS?
    • NEED TO RENT CYCLE SHOES BUT FORGOT CASH AND CARD?
    • WANT TO BRING FRIENDS?
  • CLASS PACKAGES

    • If you have unused classes from class packs or vouchers, and you’re not sure if they have expired, please email us!. We will let you know the status of your pack or voucher and assist you the best way possible.
      Palo Alto: Hit the link to our contact form & choose “Palo Alto Studio”
      Nob Hill: Hit the link to our contact form & choose “Nob Hill Studio”

  • NEED A FIX?

    • Neck pain, Back pain, Sports injuries, Repetitive stress injuries, Headaches, TMJ, and more. The doctors of SF Custom Chiropractic combine chiropractic adjustments with Active Release Technique and exercise rehab to tailor the treatment to the specific needs of each patient. Their clinics have been voted Best in the Bay for chiropractic in 2015, 2016, 2017, and 2019. To schedule an appointment click here.

  • AUTO-RENEWING MEMBERSHIPS