In lieu of cancellation, you can suspend your membership at any time. You will be charged a $15 suspension fee each month and your account will remain active with one available class credit per month.
For short term suspensions, you can suspend your membership for up to 2 months with no suspension fee. Your account will be deactivated during the suspension.
If you want to cancel your membership before your preset reactivate date, you can cancel by submitting a cancellation request with 5 days notice before your next scheduled payment date.
Upgrades or Downgrades
You can switch membership levels by submitting an Upgrade or Downgrade Request with 5 days notice before your next scheduled payment date. Out of classes and need to upgrade mid-month? We can help with that too!
You will be responsible for the ongoing payment of any additional monthly fees associated with upgrades.
Membership Change Form
Please fill out this form. You will receive a confirmation email from our Membership Support team confirming that we have made the changes you requested.
Please note: if the Membership Support team has questions about your request they will email you at this email address.